1. Introduction
Zluzarinrykhor ("we", "us", "our") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website zluzarinrykhor.world and use our services.
This policy is compliant with the EU General Data Protection Regulation (GDPR), the Finnish Data Protection Act (Tietosuojalaki 1050/2018), and other applicable data protection laws. By using our website, you consent to the data practices described in this policy.
2. Data Controller Information
The data controller responsible for your personal data is:
Zluzarinrykhor
Leipomonkuja 7
40320 Jyväskylä
Finland
Email: help@zluzarinrykhor.world
3. Information We Collect
We collect information that you provide directly to us, including:
- Contact Information: Name, email address, phone number (optional)
- Order Information: Details provided when placing an order
- Communication Data: Messages and correspondence you send to us
- Technical Data: IP address, browser type, device information, operating system
- Usage Data: Information about how you use our website
- Cookie Data: Information collected through cookies and similar technologies
4. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Consent: When you have given explicit consent for processing
- Contract: When processing is necessary to fulfill our contractual obligations
- Legal Obligation: When we must comply with legal requirements
- Legitimate Interest: When processing is necessary for our legitimate business interests
5. Purpose of Data Processing
We use the collected information for the following purposes:
- Processing and fulfilling your orders
- Communicating with you about your orders and inquiries
- Providing customer support and responding to requests
- Improving our website and services
- Analyzing website usage and performance
- Sending marketing communications (with your consent)
- Complying with legal obligations
- Preventing fraud and ensuring security
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected:
- Order Data: Retained for 7 years for accounting and legal purposes
- Marketing Data: Retained until you withdraw consent or unsubscribe
- Technical Data: Retained for up to 12 months
- Communication Records: Retained for 3 years after last contact
After the retention period, your data will be securely deleted or anonymized.
7. Your Rights Under GDPR
As a data subject, you have the following rights:
- Right of Access: Request a copy of your personal data
- Right to Rectification: Request correction of inaccurate data
- Right to Erasure: Request deletion of your personal data
- Right to Restrict Processing: Request limitation of processing
- Right to Data Portability: Receive your data in a portable format
- Right to Object: Object to processing based on legitimate interests
- Right to Withdraw Consent: Withdraw consent at any time
To exercise these rights, please contact us at help@zluzarinrykhor.world. We will respond within 30 days.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal data:
- SSL/TLS encryption for data transmission
- Secure server infrastructure
- Access controls and authentication
- Regular security assessments
- Employee training on data protection
Despite our efforts, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.
9. Data Sharing and Transfers
We may share your personal data with:
- Service Providers: Third parties who help us operate our business
- Payment Processors: For processing transactions securely
- Shipping Partners: For order delivery
- Legal Authorities: When required by law
When transferring data outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses.
10. Advertising and Remarketing
We may use your data for advertising purposes, including to show you relevant ads (e.g. via Google Ads) on other websites or platforms. This may involve cookies and similar technologies. You can control ad personalization via your Google account settings or our cookie preferences. For more information, see our Cookie Policy and How Google uses data in advertising.
11. Cookies
Our website uses cookies and similar technologies. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.
12. Children's Privacy
Our website is not intended for children under 16 years of age (or under 13 in Finland, where a lower age may apply for information society services under national law). We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
14. Complaints
If you have concerns about how we handle your personal data, please contact us first. You have the right to lodge a complaint with a data protection supervisory authority. If you are in Finland, the supervisory authority is the Office of the Data Protection Ombudsman (Tietosuojavaltuutetun toimisto). You can submit a report or complaint at tietosuoja.fi. If you reside in another EU/EEA country, you may lodge a complaint with the supervisory authority in your country of residence.
15. Contact Us
For questions about this Privacy Policy or our data practices, please contact us:
Zluzarinrykhor
Leipomonkuja 7
40320 Jyväskylä
Finland
Email: help@zluzarinrykhor.world